Orders & Shipping

Returns

• Refund processing time
• How to initiate a return
• Conditions for a full refund

Shipping & Delivery

• Damaged box upon delivery – what to do
• International orders – who pays customs & duties
• How to track your order
• Processing time and carriers used

Payment

• Payment failed – what to do next
• Accepted payment methods

Before You Buy

• Bulk / corporate purchase discounts
• How to find your correct size (height / weight)