Coverage by item
| Item | Warranty | Notes |
| Battery | 12 months | Does NOT cover normal capacity degradation |
| Straps | Not covered | Wear-and-tear item – replace as needed |
| Pads | Not covered | Wear-and-tear item – replace as needed |
| Charger + Cable | 6 months | Covered |
| Support Harness | 6 months | Covered |
What "wear and tear" means
| Covered? | Examples |
| ✅ Yes (battery only) | Manufacturing defect, battery won't charge, sudden failure |
| ❌ No | Normal capacity loss over time, reduced runtime, frayed straps, flattened pads, cosmetic scratches |
Straps and pads are consumables – like shoe soles or bike tires. Purchase replacements from our spare parts store.
Quick summary
| Question | Answer |
| Battery covered for defects? | ✅ Yes – 12 months |
| Battery covered for aging? | ❌ No – normal degradation excluded |
| Straps covered? | ❌ No – wear item |
| Pads covered? | ❌ No – wear item |
| Where to buy replacements? | Ascentiz spare parts store |
