Read this guide before your first use. Your safety depends on proper fitting, understanding the device limits, and following these precautions.
1. Before You Start – Fitting & Preparation
| Step | Why It Matters |
| Read the manual + watch tutorial videos | Ensures correct assembly and wear |
| Check your measurements | Must be within range: Height 5'1"–6'6", Weight <265 lbs |
| Download the app and complete firmware updates | Updates affect performance and safety protections |
| Take your time with fitting | First time may take extra minutes—worth it for stability and comfort |
⚠️ Ascentiz is a mobility assistance device, not a medical device. Users should maintain a certain level of standing and balance ability.
2. Who Should NOT Use the Device
The following conditions may prevent use or require doctor's approval:
| Condition | Concern |
| Pacemaker or active implants | Magnets may interfere with implant function |
| Severe osteoporosis | Bones may be too weak for strapping or weight-bearing |
| Pregnancy | Waist belt pressure may affect abdomen |
| Recent surgery (hip, knee, spine) | Straps or movement may interfere with healing |
| Skin diseases / open wounds | Straps may irritate or infect |
| Severe balance disorders or dizziness | Exosuit does NOT prevent falls |
| Sensory/circulatory disorders | You may not feel pain or pressure from straps |
If you're unsure, consult your doctor before using.
3. Critical Safety Rules – Do Not Ignore
During Use
| Rule | Risk if ignored |
| Keep hands and fingers away from moving joints | Pinch or crush injury |
| Do not wear the exosuit too tight | May cause numbness, skin damage, or restricted circulation |
| Use on stable, flat surfaces | Uneven or slippery ground increases fall risk |
| No hard objects in pockets | Could cause injury if pinned under the device |
| Do not tap or touch moving parts during operation | Moving parts can catch fingers or clothing |
| Power off immediately if you feel pain, dizziness, or see unusual signs | Continued use may cause serious injury |
Water & Environment
| Rule | Risk if ignored |
| Keep device dry | Water ingress can cause short circuit or malfunction |
| Do not expose to extreme heat (direct sunlight, hot car) | Battery damage or fire risk |
| Do not store or use in temperatures below -20°C or above 40°C | Component failure or performance issues |
| Charge in a well-ventilated area | Overheating risk |
| Do not cover device with fabric while charging | Fire hazard |
| Keep children and pets away during charging | Choking, tripping, or electrical risks |
Modifications & Repairs
| Rule | Risk if ignored |
| Do not disassemble or repair yourself | Voids warranty and may cause injury |
| Use only original charger and accessories | Third-party parts may damage the device or cause fire |
| Do not use with unauthorized software | May cause unpredictable behavior |
4. Emergency Procedures
| Situation | Action |
| Device malfunctions or won't stop | Power off (hold 5+ sec) or remove battery |
| Power cuts out mid-walk | Device becomes passive – keeps walking normally. Find support and sit down |
| After a fall | Power off → undo waist and thigh straps → slide legs out → get up normally |
| Red LED or unusual noise/smell | Stop immediately. Power off. Remove battery. Contact support |
| CPR or defibrillator needed | Remove device immediately before emergency treatment |
5. Safe Use Summary – Quick Reference
| Do ✅ | Don't ❌ |
| Read manual and watch tutorials first | Use without proper fitting |
| Check straps every time (2 fingers at waist, 1 at thigh) | Ignore pain, numbness, or dizziness |
| Use Ease mode for first sessions | Wear in heavy rain or submerge in water |
| Keep charging port cover closed when not charging | Use third-party chargers or parts |
| Take breaks and build up wear time gradually | Disassemble or modify the device yourself |
| Contact support with any concerns | Continue use if you feel unsafe |
6. If You Have Questions or Need Help
📱 Always install firmware updates promptly – they include safety protections and performance improvements.
