Strictly forbidden during update
| Action | Why it's dangerous |
| Power off the device | Interrupts installation → may permanently damage firmware |
| Wear the device | Unexpected movement or restart could cause injury |
| Close the app | Breaks connection → update may fail |
| Walk or move around | Device may restart mid-stride |
| Disconnect Bluetooth | Corrupts data transfer |
| Remove the battery | Sudden power loss → may brick the device |
An interrupted update can make your exosuit unusable. Let it finish.
What to do instead
| Do this | Why |
| Sit down | Device stays still |
| Place exosuit on a table or floor | Safe, stable position |
| Keep phone nearby | Maintains Bluetooth connection |
| Wait for completion | Device restarts automatically when done |
The LED may flash or turn off during update – this is normal.
What happens if you ignore these rules
| Mistake | Likely outcome |
| Power off mid-update | Device may not boot – requires factory repair |
| Wear during update | Device may move unexpectedly – fall risk |
| Close the app | Update fails – restart required |
If you accidentally interrupt an update, do not try to power on. Contact support immediately.
Quick summary
| ❌ Don't | ✅ Do |
| Power off | Wait for auto-restart |
| Wear the device | Place on table/floor |
| Walk or move | Sit still |
| Close the app | Keep app open |
| Remove battery | Leave battery connected |